The Contact Center is created as a company specializing in the outsourcing of contact center services. It is a company of local BPO, of Peruvian capitals, specialized in generating the optimization of the non core business processes, that is, all those processes that are not the key competition or the main business of the company that decides to outsourcing.
To do this, the Contact Center adapts its solutions to its needs with the best quality in the service.
The Contact Center presents itself as an excellent business tool that will allow to satisfy the demanding needs of communication between companies and customers, offering to consolidate as strategic allies of the companies with the purpose of increasing their sales levels and to loyalty to their customers.