Currently users to make a claim or opinion must enter the company page or social networks, which is not agile and by policies of some companies fail to resolve and follow up on 80% of the cases.
A travez de reclamos.gt have direct communication with companies, monitoring and rating of their performance.
The companies contact and data of their clients, data of the points to improve, comparative with their competence, acces to surveys and AI to improve their process of response.
