Voice technology is still growing and has not yet captured African languages and accents effectively.
MyServiceAgent is building an African speech engine and a suite of solutions to enable businesses across the globe to communicate with all Africans intuitively regardless of their language and literacy levels.
From authentication systems to feedback capturing, intelligent voice response systems, voice assistance, etc the possibilities of smart voice solutions are infinite.
MyServiceAgent is currently enabling Nigerian businesses via Voice OTP authentication, Voice Business Messaging, and smart IVRs to scale SMS deliverability hurdles and deliver excellent customer service. We will be expanding to other African countries within the next 12 months.