Konstatec Real-time saas platform for coordinating auto claims

KONSTATEC is a SaaS platform for real-time auto claims orchestration. For each accident, the solution creates a unique Case ID and a unified digital timeline that synchronizes all parties involved: the driver, the insurer, the repair shop, the tow truck company, and roadside assistance services.

Rather than relying on multiple calls and fragmented communication, KONSTATEC acts as an API-first operational layer that connects all stakeholders within a single environment. Data (photos, geolocation, service reports) is structured and shared in real time, reducing delays, improving traceability, and enhancing the customer experience.

As cases are managed, the platform generates a data repository that enables the optimization of SLAs and field routing and, ultimately, the development of new integrated financial services for the insurance and mobility ecosystem.