Dial Afrika Summary Update
Dial Afrika is a B2B SaaS customer engagement platform designed for African businesses. We provide affordable solutions to enable businesses to scale their teams and empower remote work, leveraging machine learning to improve customer interactions and accelerate growth. Our platform, Bonga, allows communication through multiple channels, including voice, webchat, social media, email, and social chat, making customer support easy and accessible for businesses of all sizes.
Problem
70% of businesses in Africa do not have a proper way through which customers can reach them or through which they can reach their customers.
Businesses across Africa are still stuck with archaic tools of communication and this is killing their businesses.