Please double-check that the judge has been assigned to a judging group. Navigate to the rating and selection environment and select the “Groups” tab to check this. Then, make sure the judge is logging in with the correct user account (using the email you see next to their name in the groups section). Then, make sure they have the correct URL to access this. For this, click on “Rating & selection” in your admin dashboard and copy that URL and send it to the judge(s).