Banco Mercantil Santa Cruz S.A.

Financial service

Leadership and evolution

For 115 years, we have accumulated invaluable experience and have gone through different processes of transformation and evolution, becoming a benchmark bank in the industry, characterized by its solidity, solvency and leadership.

Mission

We are the leading bank of Bolivia, committed to providing our clients with financial solutions through a quality, agile and efficient service ensuring the creation of value for the shareholders, the development of our people and contributing to the development of the country.

Vision

A strong bank, committed to Bolivia and its people.

With an important value system

Leadership: Mark the course by being recognized as the best bank in the financial system.
Customer Service: Vocation to meet the expectations of our current and potential clients.
Integrity: We act with honesty, loyalty and professional ethics by putting collective and own interests first.
Excellence and professionalism: Attitude to perform outstanding management, adapting to changes, achieving Better results in the personal, group and organizational.
Quality and reliability: Fulfilling efficiently with agreed commitments.
Responsibility for results: Making decisions assuming the responsibility that they imply.
Respect for all people and teamwork. Create/Develop a harmonious working environment, in a climate of trust and integrity, valuing diversity, effective communication and the construction of high performance teams that allow for mutual/joint growth.

ABOUT THE SANTA CRUZ MERCANTILE BANK

The Santa Cruz Mercantile Bank has more than $us. 5.698 million assets. It has more than 450 ATMs and 118 agencies nationally. The deposits are more than $us. 4,773 million. Its loan portfolio is more than $us 3.693 million, has more than 815 thousand active clients and a wealth of more than $us. 298 million, consolidating itself as the largest bank in the country.