Public service (in African states) is heavily affected by service delivery inefficiencies. These inefficiencies result in civilians spending unbearable hours in queues – riddled with uncertainty.
By enabling the public to conveniently access information about a needed service from their mobile device – and queuing from the comfort of their space – Ummo alleviates the uncertainty and anxiety that civilians experience when accessing public services; join a queue from the tap of a button and let the app do the tedious work of waiting for you.
Ummo allows users to save hours of waiting time and resources expended in “guess-work”, while increasing the service provider’s accountability to its clients. This is incredibly crucial in a time where African productivity is hinging on how its people spend their time and access information.
|Stage||Unknown EST June 2015|
|Sectors||Information technology, Mobile|
|Markets||Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cabo Verde, Cameroon, Central African Republic, Chad, Comoros, Congo, Congo, Democratic Republic of the, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Réunion, Rwanda, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, United Republic of, Togo, Tunisia, Uganda, Zambia, Zimbabwe|
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