Lynk is transforming Africa’s informal labor sector by providing a technology platform that connects workers to clients. This is a 25bn USD sector in Kenya alone. Headquartered in Kenya, where 83% of the working population operates in the informal sector (e.g. electricians, carpenters, hairdressers), Lynk has revolutionized the way people obtain services. All in a space where nearly 50% of engagements between service workers and their customers currently fail (e.g poor service quality, time delays, price mismatch, etc). Lynk reduces these frictions by allowing businesses and households to easily connect with verified service providers and by using automated processes to ensure consistently high quality work. Launched in 2016, Lynk has grown into Kenya’s leading service marketplace with annualized platform sales of $2mm USD, an 80% customer retention rate, and profitable unit economics. Having proven its strong product market fit, Lynk is poised to leverage the data
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